Sophia is absolutely hands down the nicest, most professional and real person ice spoken to in a long time. I called in crisis mode needing a last minute trailer hitch installation on my Nissan Kicks S, and despite the garage being to busy to help me that day, she actually went above and beyond to find me a garage that could take the same day, late afternoon appointment. Which believe me was a daunting task that i had been searching more than two weeks to secure. I will definitely be using this garage for all of my future needs and short of wishing car trouble on myself that time cant come soon enough.